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UP DELED Study · Customer information

Contact Us

For help with study resources, account access or a payment-related issue, contact the official UP DELED Study support channel.

Last updated: 10 August 2026

Official support channel

Telegram: @updeledstudyin

Please send your query through the official Telegram channel. For a payment or access issue, include the registered mobile number and the order or payment reference. We aim to respond within two working days.

For payment and access support

  • Use the same mobile number that you used to sign in to the student app.
  • Share the order ID or transaction reference, if available.
  • For a payment issue, you may share a transaction-status screenshot with sensitive details hidden.
  • Do not share your OTP, UPI PIN, card number, CVV, password or bank login details.

Before contacting us

Please check that you are signed in at app.updeledstudy.in using the same verified mobile number used at purchase. Paid access is normally activated immediately after payment confirmation.

Related policies

For purchase-related information, please also see our Pricing & Access, Shipping & Delivery and Cancellation & Refunds Policy.

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